1.If the inquiry is from a regular customer, a direct and polite reply, with an expression of thanks, is all that is necessary.
如果询盘的是老客户，那么仅仅需要一个带有谢意的直接的礼貌的回复就可以了。
2.Give a smart, but polite reply that will not hurt either of you, but deeply satisfy your feelings. Here are some examples.
做出一个聪明但礼貌的，不会伤害到你们任何一人却十分满足自己感受的回答。下面是一些例子。
3.When someone thanks you, the courteous and polite reply is, "You're welcome. "
当有人向你表示感谢时，礼貌的回答是“不客气”。
4.Always be on the ready. Whenever you are at leisure, think of some common crows that people make, and make your own polite reply.
时刻准备。当你一有空闲，想出一些人们说的一些常见粗鲁…然后做出你自己礼貌的回答。